Guest Experience Feedback

Phone

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First Name*

Last Name*

Phone*

Email

Date

Based on your event with Westwinds, how would you rate our performance in the following areas? Please be assured that all responses are treated with the strictest confidence.

How did we respond to your initial inquiry?*

Below Expectations	Met Expectations	Exceeded Expectations

Were you happy with response time to your questions and the ability to answer all your questions?*

Below Expectations	Met Expectations	Exceeded Expectations

Was the co-ordination of your event handled efficiently and effectively prior to the event?*

Below Expectations	Met Expectations	Exceeded Expectations

Was the level of service of our waiting staff to your expectations?*

Below Expectations	Met Expectations	Exceeded Expectations

Was the food quality to your expectations?*

Below Expectations	Met Expectations	Exceeded Expectations

Was the food presentation to your expectations?*

Below Expectations	Met Expectations	Exceeded Expectations

Was the beverage package to your expectations?*

Below Expectations	Met Expectations	Exceeded Expectations

Were you satisfied with the table settings (napkins,chairs etc)?*

Below Expectations	Met Expectations	Exceeded Expectations

Did the Westwinds venue represent value for money?*

Below Expectations	Met Expectations	Exceeded Expectations

Were you satisfied with the accommodation & service provided by the hotel?*

Below Expectations	Met Expectations	Exceeded Expectations

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